Canvas: How do I fix a “Forbidden 403” message when I create an assignment in Canvas?


Modified on Thu, 25 Aug 2022 at 02:29 AM

First, let’s understand what’s happening. When you look at a worksheet, Canvas passes us your E-mail address. We look that up in our database, and find your worksheet. If your E-mail is different in Canvas than it is in TeacherMade, then we won’t be able to find you; you’ll get the 403 error as a result. Since this has been the case for so many Teachers, we have made it easy to fix.

To prevent this message, you can add a second E-mail address to TeacherMade (e.g. the E-mail you use for your Canvas account), and we’ll look for both E-mail addresses when we get a Canvas request for a worksheet.

To add a second E-mail to your TeacherMade account, sign in to TeacherMade and click the person icon in the upper right of the screen.

Choose “Update E-mail.”

Enter your second Email address in the field, then click “Add Email.”


Your second address will appear on the screen. But notice – and this is important! – that the E-mail is unverified.

So, go into your E-mail system, find the E-mail just sent from TeacherMade, and follow the instructions to verify that second E-mail address!

Once you’ve done that, you can use either E-mail to sign in to TeacherMade. And now, we’ll be able to find your worksheets when Canvas asks for them. So, go back to Canvas and reload the assignment. Voila! Problem solved!"


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